SKYGEN specialises in providing technology for dental and vision insurance plans, serving almost 50 million members across all 50 states. SKYGEN’s substantial industry experience will improve the experience for stakeholders and support future growth within Aflac Dental and Vision.
SKYGEN’s technological solutions will enable Aflac to provide additional services for its claims and billing processes through advanced automation, enhancing speed and accuracy to improve the customer experience.
SKYGEN’s platform, Dental Hub, offers a single point of contact to better align providers, insurers, patients, and industry partners. Members will also be able to identify providers who best meet their needs. SKYGEN’s portal also provides educational information and key administrative data/reports.
Jon Edgington, SVP Aflac Benefits Solutions, said: “As part of our plan to expand capabilities to continue improving the customer journey, SKYGEN’s powerful set of innovative solutions will support customer satisfaction and retention as well as promote sales growth, given that customers will be more likely to consider other Aflac products based on a positive experience with Dental and Vision.”
This partnership will create additional efficiencies, ensuring that we deliver on the Aflac promise to provide benefits that our customers need quickly and accurately. It is equally important to Aflac that SKYGEN aligns with our long history of collaborating with ethical, highly skilled, dependable partners who provide multiple advantages for the business,” Edington added.
SKYGEN is a trusted partner for specialty benefits payers and government agencies responsible for the delivery and implementation of dental and vision benefits.
Steve Berryman, SKYGEN CEO, commented: “This collaboration with Aflac represents SKYGEN’s commitment to shaping the future of dental and vision benefits and improving efficiencies and access in healthcare. We look forward to leveraging our industry-leading software applications, as well as our experience with data protection and information security, to enhance the overall user experience for Aflac’s extensive customer base.”
