Amerisure Implements Guidewire’s ClaimCenter to Boost Claims Operations

Amerisure Implements Guidewire’s ClaimCenter to Boost Claims Operations
Amerisure Insurance, a prominent commercial property and casualty (P&C) insurer based in Michigan, has successfully implemented Guidewire ClaimCenter on Guidewire Cloud to enhance its claims operations and provide greater value to its agency partners and policyholders.

The deployment spans all lines of business and was led by PwC, a global premier member of Guidewire PartnerConnect Consulting.

The decision to migrate to Guidewire Cloud was influenced by Amerisure’s confidence in Guidewire’s cloud strategy and its commitment to maintaining and advancing the cloud platform. By leveraging ClaimCenter on Guidewire Cloud, Amerisure gains access to regular updates, enabling the company to stay current with Guidewire’s technology and innovations. The modern DevOps practices employed by Guidewire also allow Amerisure to allocate fewer resources to system maintenance, enabling more efficient use of IT resources.

A seamless deployment experience was reported by Amerisure’s claims staff, enabling a low-touch approach to claims handling. This approach allows the teams to prioritize customer service and deliver an improved claims experience. By integrating insurtech solutions from Guidewire Marketplace and the PartnerConnect ecosystem into their claims workflows, Amerisure streamlines processes, reduces cycle times, and enhances the overall experience for claim handlers, claimants, policyholders, and agency customers.

Amerisure is particularly excited about using Guidewire’s analytics products, including Canvas, Compare, and Explore, which enable faster decision-making and enhance data consumption by the leadership team.

PwC Principal Imran Ilyas expressed satisfaction in facilitating Amerisure’s ClaimCenter implementation on Guidewire Cloud, emphasising how the cloud platform provides the insurer with enterprise agility, real-time agent connectivity, and the ability to adapt quickly to new tools and upgrades.

Michael Mahoney, Guidewire’s Head of Services, congratulated Amerisure on the successful migration of ClaimCenter to Guidewire Cloud. He highlighted Guidewire’s commitment to providing a technology foundation that allows Amerisure to transform its claims operations in the cloud and continue its mission of delivering exceptional value to partners, policyholders, and employees.

Amerisure Insurance is a renowned provider of commercial property and casualty insurance solutions for construction, manufacturing, and healthcare businesses across the United States. With licenses in all fifty states and an exclusive network of elite independent agents, the company has maintained an “A” (Excellent) financial strength rating and has garnered numerous awards for innovation.

Having been in business for over a century, Amerisure is consistently recognised as one of the industry’s best places to work. For more information, visit Amerisure.com.

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