The partnership aims to improve the speed to market for AXA’s insurance products and enhance the overall customer experience, leveraging the advanced technology provided by CoverGo.
CoverGo’s modern and scalable platform, which specializes in health, life, and property and casualty insurance, will enable AXA to accelerate its time-to-market for general insurance products and optimize operational efficiency. The platform’s API-driven approach allows seamless integration with AXA’s existing systems, setting the stage for future digital transformation initiatives across various lines of business and products.
Kenneth Lai, Chief General Insurance Officer of AXA Hong Kong and Macau, expressed excitement about the collaboration, and pointed to the importance of digitalisation in today’s market. Lai stated, “As digital transformation has become a prevalent market trend, we are thrilled to collaborate with CoverGo to bolster our digitalisation endeavours. By using the digital distribution platform, we can enhance our capabilities and achieve a faster time-to-market, resulting in added value for our business. Looking ahead, we will maintain our position as the No. 1 General Insurer in Hong Kong by continuously delivering outstanding products and services to our valued customers.”
Tomas Holub, Founder and CEO of CoverGo, highlighted the significance of assisting AXA in their digital transformation journey. Holub expressed delight in working with AXA and praised the company’s commitment to streamlining its insurance ecosystem efficiently. He further acknowledged CoverGo’s global recognition, with leading insurers adopting their platform. Holub concluded by expressing eagerness to expand the collaboration with AXA across multiple products and markets.
The first product to be launched on the CoverGo platform is AXA’s SmartHelper Plus, a comprehensive insurance plan designed to provide extensive support for foreign domestic helpers, including protection plans for local domestic helpers and postnatal care helpers.
This collaboration between AXA and CoverGo represents AXA’s commitment to embracing digitalization and enhancing its insurance offerings to better serve customers in Hong Kong. By leveraging CoverGo’s cutting-edge technology, AXA aims to maintain its position as a leader in the industry, delivering outstanding products and services to its valued customers.
