The collaboration aims to enhance the efficiency, transparency, and expediency of life insurance claims processing for veterans and their families, including those covered under VALife, the life insurance program administered by the Department of Veterans Affairs (VA).
VALife, administered by the Department of Veterans Affairs (VA), provides essential life insurance coverage for veterans and their families. From term life insurance to mortgage protection, VALife ensures financial security for veterans and their loved ones. With a focus on efficiency and excellence, VALife supports veterans throughout their lives.
The partnership between Benekiva and GovCIO will enable VA Life Insurance to streamline their life insurance claims process to improve timely claim payouts for beneficiaries of all programs administered by the VA, including VALife, Servicemembers’ Group Life Insurance (SGLI), Veterans’ Group Life Insurance (VGLI), Service-Disabled Veterans Life Insurance (S-DVI), and all older VA insurance programs. The partnership will deliver a more empathetic experience for bereaved families, reflecting VA Insurance’s commitment to providing reliable, efficient support for Veterans and their families.
“We are proud to partner with GovCIO in this crucial initiative to modernise the VA’s life insurance claims processing,” said Soven Shrivastav, Co-Founder and CTO of Benekiva.
He continued: “This partnership with GovCIO is not just a significant milestone for Benekiva, but also a deeply personal achievement for me. Having worked with Veterans Affairs in the past, I have seen firsthand the challenges faced by veterans and their families. This collaboration embodies our commitment to leveraging cutting-edge technology to address these challenges and improve the lives of those who have served our country. By streamlining the life insurance claims process, we aim to deliver timely and accurate benefits, providing much-needed support and peace of mind to veterans and their families. This initiative reflects our dedication to innovation, service, and putting the #beneficiaryfirst.
“These tools will enable access to previously inaccessible data and integrate disparate systems, ultimately reducing processing times, eliminating manual errors, and enhancing the efficiency and transparency of veteran life claims. Moreover, with Benekiva Portal360, VALife claimants will have secure and user-friendly access to real-time status updates, fostering greater transparency through the claims process.”
Bobbie Shrivastav, Co-Founder and COO, Benekiva, also commented, saying: “This partnership with GovCIO marks a pivotal step in transforming the life insurance claims process for Veterans Affairs. The impact of this collaboration will be profound, significantly reducing processing times and ensuring that veterans and their families receive the benefits they deserve with speed and accuracy.”
“Our advanced technology solutions are designed to eliminate manual errors, integrate disparate systems, and provide real-time status updates, fostering transparency and trust. At Benekiva, we are dedicated to creating solutions that make a tangible difference in people’s lives, and this initiative is a testament to our commitment to innovation and service. We believe that by putting the #beneficiaryfirst, we can truly honor the sacrifices of our veterans and provide them with the support they need.”
The partnership will also optimise VALife claims operations, improving efficiency and reducing administrative burdens so VALife can focus on honoring veterans’ service and their families in a time when they need it most.
“GovCIO is committed to ensuring that veterans receive the benefits they deserve,” said Kristin Gill, Sector President of Veteran and Enterprise Technology Services at GovCIO.
She added: “GovCIO is honoured to continue serving our deserving Veteran community to modernize VA Life Insurance and leverage modern technical solutions to deliver new, innovative products. Partnering with Benekiva’s advanced claims platform and leveraging our own expertise in technology and digital services, we can simplify the VA’s life insurance claims process and provide essential support to veterans and their families.”
