The expanded partnership between aims to accelerate client transformation with generative AI and will see the establishment of a global Generative AI Google Cloud Center of Excellence (CoE), enabling enterprises to unlock the full potential of AI technologies.
The new CoE will play a vital role in helping clients achieve their business transformation goals, enhance customer engagement, and accelerate value creation from AI investments. Capgemini’s extensive community of over 65,000 professionals engaged with Google Cloud will benefit from the partnership by gaining advanced generative AI skills.
The collaboration capitalises on the convergence of Google Cloud’s generative AI technologies and Capgemini’s distinctive three-dimensional approach. Capgemini brings industry expertise, deep product and software engineering skills, and data science capabilities to assist clients throughout their entire AI journey, from ideation to value creation.
Aiman Ezzat, CEO of Capgemini, expressed confidence in the partnership, stating, “Capgemini will bring its deep industry expertise and considerable experience in generative AI to help clients realise the benefits of Google Cloud’s generative AI solutions and uncover new sources of business value. With this new Generative AI Google Cloud Center of Excellence, we will leverage our leading capabilities in business transformation, infrastructure, applications, data, AI and engineering, in an array of industry-specific use cases and accelerators, to assist clients in their digital and sustainable transformation journeys.”
Thomas Kurian, CEO of Google Cloud, highlighted the transformative potential of generative AI across industries, saying, “Generative AI has the potential to fundamentally improve how businesses operate in every industry.”
He added: Capgemini has helped some of our largest customers transform their businesses with Google Cloud’s data analytics and AI, and the launch of the Generative AI Google Cloud Center of Excellence will provide businesses with the expertise needed to successfully use this breakthrough technology safely and responsibly.”
Accelerating business value creation and innovation
Drawing on its extensive industry expertise, Capgemini will leverage Google Cloud’s generative AI to develop a comprehensive library of more than 500 industry-specific use cases. These use cases will serve as blueprints for clients to identify, deploy, and maximize generative AI capabilities in order to achieve their business transformation objectives. The initial focus of the CoE will be on developing 100 use cases in sectors such as financial services, insurance, retail, and automotive. Over the next 24 months, the initiative will expand to encompass all industries, resulting in a collection of more than 500 use cases.
Success stories using Google Cloud’s generative AI
Capgemini is already working with several clients to demonstrate the power of generative AI.
For example, in collaboration with a leading insurance company operating across 50 countries, Capgemini has developed an “Intelligent Document Query Assistant.” This joint effort has significantly improved query response time and accuracy by allowing senior executives to ask questions in natural language. By integrating the Google Cloud (PaLM 2) foundation model, accuracy
The key objectives of the Generative AI Google Cloud CoE include:
- Generative AI use case development: Capgemini will create enterprise-ready use cases that address industry-specific challenges and enhance common business processes.
- Value creation: The CoE will collaborate with clients to develop tailored AI strategies that generate new revenue streams, transform customer experiences, increase productivity, and enhance overall business efficiency.
- Enterprise-grade implementation: Capgemini will work closely with enterprise clients to deploy generative AI solutions at scale, employing responsible AI frameworks and purpose-built security tools to ensure safe and secure implementation.
Join Capgemini at Insurtech Insights USA 2023
Join Shiva Balasubramaniyan, Chief Innovation Officer for Capgemini, at Insurtech Insights USA 2023 on June 7th and 8th at the Javits Center in New York. He will be taking part in the discussion: “Reach and Retain: Why UBI Will Win You Customers Tomorrow and Beyond”
For more information on conference registration, click here:
Source: Capgemini