The company has announced an exclusive partnership with OPEX Consultants, an Australian boutique growth strategy and profit improvement insurance consulting practice, to represent CLARA in Australia and New Zealand. This strategic collaboration signifies CLARA’s commitment to extending its business operations in the region.
CLARA’s advanced AI solutions have already yielded rapid and substantial returns on investment for leading global insurers, including one of Australia’s largest providers of general insurance. By leveraging an intelligent AI platform that offers insightful claim guidance, CLARA’s existing clientele has witnessed improved return-to-work outcomes, reduced loss ratios, and more efficient allocation of regulatory capital for productive purposes.
Under the newly formed partnership, OPEX Consultants will play a crucial role in facilitating the sales and adoption of CLARA’s comprehensive suite of personal injury claims solutions. This includes CLARA Triage, which assists claims officers in identifying high-risk claims and determining the most effective path for their resolution. Additionally, CLARA Litigation provides valuable insights to insurers, enabling them to reach amicable settlements and avoid costly litigation. CLARA Treatment scores doctors based on actual outcomes and compares them to thousands of relevant closed claims, while CLARA Optics automates the extraction, transcription, and organization of medical records and legal demands, highlighting pertinent details for each claim.
KP Karunakaran, the founder and Director of OPEX, expressed enthusiasm about the transformative impact of CLARA’s AI platform on insurers, stating, “OPEX has witnessed firsthand that CLARA’s AI platform is a game-changer for insurers. This technology allows overwhelmed claims officers to focus on what matters most, guiding them to the best doctors for medical claims based on the unique circumstances of each case. It also assists insurers in avoiding costly and unnecessary litigation. These capabilities translate to better outcomes for insured parties and injured workers, faster claims resolution, significantly reduced claims costs, and improved reserving accuracy. OPEX is thrilled to take this next step in our strategic relationship with CLARA and bring the advantages of this technology to insurers throughout the ANZ region.”
For CLARA, this partnership marks a major advancement in its commitment to customers in the Asia-Pacific region. Heather H. Wilson, CEO of CLARA Analytics, emphasized the global recognition the company has garnered for its ability to deliver outstanding results for insurers. “CLARA is capturing worldwide attention because we enable insurers to achieve exceptional outcomes,” Wilson stated. “Our solutions create a win-win situation for all parties involved, and the measurable return on investment is consistently impressive. OPEX has demonstrated their capability to extend these benefits to customers across the ANZ region. This milestone represents a significant stride in CLARA’s strategy to expand and enhance our global coverage.”
