The partnership aims to redefine the car repair experience by incorporating Clearcover’s seamless claims process into ServiceUp’s “white glove” service and customer experience.
Through Clearcover’s mobile platform, policyholders will now be able to schedule and receive repairs and maintenance services without leaving their homes. This is achieved through ServiceUp’s holistic vehicle repair solution, which facilitates pickup and delivery at the policyholder’s location.
Aaron Wheaton, Chief of Claims and Customer Service at Clearcover, commented: “We are thrilled to join forces with ServiceUp to bring an unmatched level of convenience and quality service to our customers. This tech-forward approach aligns with our commitment to innovation and customer satisfaction. We are already seeing improvements in efficiency.”
A recent case study published by ServiceUp showcased the benefits of the Clearcover partnership. The study showed substantial repair process improvements for Clearcover, including reducing cycle times by more than 30% and saving over 20 hours weekly per adjuster.
Brett Carlson, CEO of ServiceUp, concluded: “We’re thrilled to partner with Clearcover to bring the power of ServiceUp’s repair platform to its customers. By combining both companies’ innovative tech and a unified commitment to customer service, we’re setting new standards in the automotive and insurance industries. This partnership underscores our joint dedication to providing seamless, efficient, and reliable solutions for all customers.”
