Clearspeed, a leading provider of voice analytics technology for risk assessment in the insurance, government, and security sectors, has experienced a 200% client growth increase and key market leadership hires in 2023.
The company also unveiled a new brand identity and marketing strategy with a new corporate vision to help companies ‘Trust Faster’ and build a better world through trust enablement.
Clearspeed’s technologies flag up high risk cases
According to Alex Martin, CEO of Clearspeed, “Clearspeed’s commitment to helping clients build trust faster is not just reflected in a new brand identity, but in the ongoing investment in product development and innovative voice analytics technology.”
Clearspeed’s voice analytics technology analyses speech to identify risk-associated vocal characteristics in any language and without any additional data. The company’s solutions are used by leading global corporations and government organisations in various sectors such as insurance, security, sports integrity, and social impact.
Additionally, Clearspeed also helps its clients expedite low-risk transactions or individuals through their processes while flagging high-risk cases that require further review or investigation, with an accuracy rate of over 97% as validated in a formal US Department of Defense study.
Clearspeed’s voice assessment innovation sees fast adoption
Clearspeed has seen tremendous client adoption over the past year. One of the fastest-growing segments for the company is the insurance sector, where it has tripled its client base within the last year. The segment now serves half of its client base.
Clearspeed’s voice assessment questionnaires, a proprietary capability that delivers objective and unbiased risk alerts based on vocal characteristics, saw a 400% increase in usage last year. The uptake in usage reflects the growing demand for Clearspeed’s technology among insurance companies that need to reduce fraud, streamline claims processing, and improve customer satisfaction.
To support its rapid growth and customer success, Clearspeed has also strengthened its leadership team with key executive hires. Scott Moore joined the company as Chief Revenue Officer, bringing more than two decades of experience in sales and marketing for enterprise software companies.
Moore will lead Clearspeed’s global sales and revenue operations, strategy, and execution. Clearspeed is also announcing the following industry veterans to its leadership to execute its go-to-market strategy and to support customer experience and growth in key markets and verticals:
Steve Wisotzki as General Manager, Government, Defense & Security, is a former US Navy Captain and Clearspeed advisor who previously led the Global Security Team for JPMorgan Chase. In his role, Steve will oversee Clearspeed’s growth into the government, defense, and security space with an additional focus on sports integrity – a key sector integral to maintaining the integrity of the sport.
Mark Breading, Partner, Strategy Meets Action, a ResourcePro Company, said, “Clearspeed’s approach to risk assessment and clearance through their innovative voice-based technology is delivering high value to the industry. Their proven neutrality, impartiality, and unbiased methodology are a catalyst for industry transformation, helping to ensure equity and fairness in the claims process.”
Breading added: “Clearspeed’s success in tripling their client base in the insurance segment is a clear indication that they are delivering real value to their customers.”
Join Clearspeed’s experts in New York at ITI USA 2023
To find out more about Clearspeed’s latest strategies and innovations at Insurtech Insights USA 2023 on June 7th and 8th, at the Javits Center in New York. Manjit Rana, Clearspeed’s GM – U.K., EMEA & APAC, is moderating the expert panel ‘Reach and Retain: Why UBI Will Win You Customers Tomorrow and Beyond’. To find out more, click here
