The partnership seeks to address the increasing complexity of digital payments in insurance, as the industry faces rapid digitalisation and changing economic conditions.
In combining their technologies, Cogitate and One Inc are looking to offer a smoother, more efficient experience for policyholders, while enhancing payment workflows for insurers. Cogitate’s DigitalEdge Insurance Platform now integrates One Inc’s PremiumPay® and ClaimsPay® solutions, enabling insurers to offer a wide range of modern payment methods, such as Venmo, PayPal, and direct payments. This added flexibility caters to diverse customer preferences, ensuring premium payments and claims disbursements are both convenient and secure.
With connections to over 60 third-party solutions and data partners, Cogitate’s DigitalEdge platform delivers a cohesive, streamlined experience for all parties involved in the insurance process.
Arvind Kaushal, CEO of Cogitate, emphasised the importance of personalisation in digital payments, noting: “This integration with One Inc allows insurers to customise and personalise the user experience, offering policyholders their preferred payment method. It aligns with our commitment to providing an exceptional user experience across policy, billing, and claims, and we look forward to a strong future with One Inc.”
Ian Drysdale, CEO of One Inc, added: “Cogitate’s dedication to delivering high-quality products that meet the evolving needs of their customers aligns perfectly with our vision for the future of insurance. We greatly appreciate Cogitate’s trust in our digital payment solutions, which highlights the critical role they play in modernising the insurance landscape. DigitalEdge will help address industry challenges and significantly enhance the customer experience by simplifying these processes and making innovative products readily available.”
