The partnership leverages the insurtech’s existing global technology capabilities to help the Spanish low-cost carrier scale across countries and cater to the ever-changing needs of today’s travelers from around the world.
“Today’s modern traveler is digital-first and wants convenient, tailored protection delivered in the right place, at the right time and at the right price,” said Peter Smith, Vice President, Strategic Partnerships – Travel, EMEA. “Our AI and NLP technology helps customize the online experience for travelers in real-time, allowing our partners to adapt their offerings accordingly. By working directly with Vueling, we can create solutions that are specific to their customer needs and focus on scaling them at the same pace as their expansion journey.”
The comprehensive travel protection can cover travelers across various events such as medical emergencies, or cutting journeys short and stolen baggage. The medical protection covers policyholders for COVID-19 or other illnesses or injuries while traveling internationally. Flights and accommodations can also be covered in case of trip cancellations. Unlike traditional protection solutions, trip cancellation protection begins immediately from the date of purchase and includes pre-existing medical conditions and COVID-19 related cancellations.
Tanner Huysman, Director, E-commerce, Ancillaries & Loyalty, at Vueling said, “Vueling remains committed to serving our guests with options to customize their trip how they see fit in order to get the best value. We’ve partnered with Cover Genius, a travel insurance provider with a large focus on guest satisfaction to give our guests the option to protect from the unexpected.”
