Digilog is empowering the insurance tech stack to deliver fast and accurate results across a business operation/contact centre. The software complements existing processes and other platforms to identify and challenge risks in a live environment.
Customers working with Claim Technology will now be able to drive better efficiency and get up and running with Digilog’s latest groundbreaking technology: DiVA (Digital intelligence Voice Analysis).
DiVA is the next generation of voice analysis currently available in the market to significantly improve detection accuracy by replacing inconsistent manual and paper-based processes with automated procedures. This unique product marks the insurance sector’s pioneering use of Voice Risk Analysis in tandem with cognitive solutions and Machine Learning capabilities.
Lior Koskas, CEO of Digilog UK, said: “Digilog’s DiVA offers a remedy for the longstanding challenges of identifying fraud and swiftly settling legitimate claims. As such, we actively seek partners who share our enthusiasm for innovation in the insurance sector. With an array of satisfied clients, Digilog, in collaboration with Claim Technology, are well-positioned to continue reshaping the insurance landscape, improve customer experiences and ensure fair and accurate claim outcomes.”
Michael Lewis, CEO of Claim Technology also commented: “We welcome Digilog to our insurtech marketplace where supply and demand come together in a single place.”
He added:”The DiVA product is a great foundation for anyone wanting to leverage AI to detect fraud, and can be combined with other insurtech marketplace solutions such as passive voice authentication, customer self-serve and real-time claims payouts.”
