This innovative feature is set to revolutionise bookings in youth and amateur sports by providing unparalleled security for event attendees.
Booking Protection by EventPipe addresses key challenges faced by both organisers and attendees. It creates new revenue streams for organisers and enhances customer satisfaction, leading to higher booking conversions and earlier reservations. Guests benefit from a self-service refund process managed by Protecht, which ensures swift claims processing within 72 hours. Additionally, real-time insights into reservation attendance enable organisers to promptly resell refunded rooms.
Jeff Logan, Chief Product Officer at EventPipe, commented: “We’re delighted to partner with Protecht to introduce Booking Protection. This feature not only increases booking confidence but also transforms the overall event experience by offering financial security and seamless support. When you’re on the road and schedules are unpredictable, this is a real game changer.”
Bryan Derbyshire, Founder and CEO of Protecht, added: “We’re thrilled to embark on this partnership with EventPipe to enhance the event experience for their guests, starting with our StayShield product. Our commitment is to ensure this partnership increases conversions, generates new revenue streams, reduces chargeback costs, and most importantly, upholds our ‘Fast & Friendly Refunds’ promise to ensure every valid claim is paid swiftly.”
Booking Protection empowers event organisers to unlock new revenue streams, improve the guest experience, and gain a competitive edge.
