ClaimsDocIntel Pro will be applied to help streamline processes, reduce costs, and to eliminate errors across the IAT Insurance Group claims operations.
Trent Haas, EVP and Chief Claims Officer at IAT Insurance Group, commented: “Generative AI offers a lot of promise, but it must be applied correctly, with great diligence and understanding of compliance nuances. CLARA brings deep knowledge and experience in claims and thoughtfully leverages technology to help address lengthy, tedious processes. We are excited by the time savings and claim insights from Claims DocIntel Pro and look forward to watching the ways it will improve our claims process and positively impact both our adjusters and customers.”
Claims DocIntel Pro helps adjusters operate more efficiently and effectively and by rapidly identifying a multitude of potential issues through a combination of generative AI models with CLARA’s own proprietary AI tools. The product generates summaries and produces risk analyses. The product is able to deliver detailed insights based on millions of data points and carrier’s own historical data.
IAT Insurance Group selected Claims DocIntel Pro to review legal demands and medical records as they are the most cost and labour intensive aspect of claims. Claims DocIntel Pro, provides valuable information in very near real-time and reduces losses by millions of dollars.
Heather H. Wilson, CLARA CEO, reflected: “IAT Insurance Group is a forward-thinking carrier. Its team understands the power of generative AI and how it can be a game-changer for their adjusters as well as their bottom line. We are honoured that they have become a champion of Claims DocIntel Pro. This underscores the value of our transformational product as we work to define the future of claims.”
