Bringing almost two decades of leadership experience within the company, his appointment underscores his proven track record and deep understanding of Chubb’s operations. In his new role, McCausland will play a pivotal role in consolidating the efforts of Chubb’s Digital Transformation and Operations teams.
The creation of this role reflects Chubb’s commitment to enhancing its speed to market, improving customer service, and gaining valuable insights into underwriting processes. McCausland’s wealth of experience positions him well to lead these critical initiatives, ensuring Chubb remains at the forefront of innovation and efficiency in the insurance industry.
In a statement issued by Chubb, Julie Dillman, Senior Executive, Technology & Operations and Digital Transformation Officer said: “We’re pleased to announce Mark McCausland‘s promotion to the newly created role of Global Transformation Officer.
“With nearly 20 years of leadership experience at Chubb, Mark is well-positioned to bring together our Digital Transformation & Operations teams and further strengthen our speed to market, service to customers, and underwriting insight.
She added: “Mark has an impressive history of leading teams and critical initiatives demanding superior execution. His leadership is critical to enabling our digital strategies.”
