Marsh Announces Key Leadership Appointments for UK Operations

Marsh Announces Key Leadership Appointments for UK Operations
Marsh McLennan, the global insurance broker, has revealed strategic leadership changes with the appointment of Beth Thurston as the new CEO of UK Risk Management and Hema Mistry as the CEO of UK Financial and Professional (FINPRO).

Beth Thurston, currently serving as the CEO of UK FINPRO, brings 14 years of experience with Marsh to her new role. Effective from January 1, 2024, Thurston will assume overall responsibility for the strategic management and implementation of services and solutions supporting Marsh’s UK Risk Management clients. Before joining Marsh, Thurston held the position of Solicitor of the Supreme Court of England and Wales, specialising in insurance and reinsurance litigation for over 14 years.

FINPRO is a specialist practice within Marsh, dedicated to providing insurance and risk management solutions for the financial and professional risk exposures of clients.

Beth Thurston

Hema Mistry, the newly appointed CEO of UK FINPRO, will report to Dominic Samengo-Turner, CEO, UK, Marsh Specialty. Both Thurston and Mistry will be based in London, contributing to the continued growth and success of Marsh in the UK market.

Thurston’s appointment follows the recent promotion of Ailsa King to the position of Chief Commercial Officer, Marsh McLennan UK, announced on September 6, 2023. The leadership changes reflect Marsh’s commitment to fostering talent within the organisation and strategically positioning key executives to drive innovation and excellence in service delivery.

Thurston will report to Nick Harris, CEO of Retail, Marsh UK, while Mistry will report directly to Dominic Samengo-Turner. These appointments underscore Marsh’s dedication to strengthening its leadership team and ensuring a seamless transition for its UK operations.

“As the business landscape becomes increasingly volatile and uncertain, many UK companies are encountering more complex and rapidly evolving risks stemming from issues such as inflation, regulatory development, and climate change.” Thurston said. “Building greater resilience to these risks should be a key boardroom priority. I look forward to supporting our UK Risk Management clients in navigating the challenges and opportunities that lie ahead.”

Mistry will oversee the management liability, financial services, professional indemnity, healthcare, and species practices. After spending four years as the West Zone FINPRO Leader in San Francisco, Mistry is returning to the UK to take on this pivotal leadership role.

Hema Mistry

Mistry originally joined Marsh in 2010 as the Management Liability Wholesale Team Leader in London. Over the years, she has accumulated extensive international experience in developing services and solutions tailored to professional risks. Her background and leadership roles within Marsh position her well to guide and advance the FINPRO business in the dynamic UK market.

Speaking about the new appointments, Chris Lay, CEO, Marsh McLennan UK and CEO Marsh UK, said: “Beth and Hema are highly experienced and talented leaders who throughout their careers at Marsh have demonstrated their ability to deliver outstanding results for our clients. Their appointments reflect our deep commitment to providing clients with exceptional services and solutions to manage their risk and insurance programmes.”

Mistry added: “I am excited to return to the UK next year to lead the UK FINPRO business, and work with our talented team of colleagues to develop new solutions and create additional insurance capacity for our clients’ most challenging professional risks.”

Author: Joanna England

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