MSIG Hong Kong has adopted CoverGo’s unique no-code technology to build & launch MediGo, a new end-to-end system, designed to manage all aspects of their health insurance business.
MediGo has been built by configuring CoverHealth, the modular health insurance platform created by CoverGo, to fit MSIG Hong Kong’s precise needs and customer environment. MediGo enables MSIG Hong Kong to share key data with all stakeholders; synchronizing business processes and customer service in real-time to improve effectiveness across-the-board.
MediGo provides dedicated portals for health insurance stakeholders, including employees, human resources and administrators; each one significantly contributing to an improved customer journey.
The best-in-class CoverGo no-code product builder is a key feature of MediGo, enabling MSIG Hong Kong to dramatically increase their speed to market by building and launching new products and implementing new processes in record time. One example is automated claims adjudication, which will now enable MSIG Hong Kong to deliver faster claims services to customers, while lowering operating costs.
CoverGo’s agility and unique API driven approach has been a key success factor in delivering a comprehensive solution to MSIG Hong Kong.
