All News

We regularly curate the latest insights and reports provided by and in collaboration with our partners and stakeholders to create the largest platform for knowledge-sharing and development within the world’s insurance industry.

Leadership Change

Marsh appoints CEO for Malaysia

Marsh has appointed Chou Sean Chong as CEO of Marsh Insurance Brokers (Malaysia), effective Jan. 1. He is based in Kuala Lumpur and will report to James Addington-Smith, CEO, South Asia, Marsh.

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Product Launch

Chubb to Launch New Technology Hub in Thessaloniki, Greece

Chubb, the world’s largest publicly traded property and casualty insurance company, announced today it will launch a new technology services center in Thessaloniki, Greece in early 2023 to deliver innovative technologies that enhance the customer experience, increase efficiency and accelerate the company’s digital transformation.

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Funding

Evertas raises $14 million

Evertas, “the first cryptoasset and blockchain insurance company,” has closed a $14 million funding round led by Polychain Capital, with participation from SinoGlobal Capital, CMT Digital Ventures, Foundation Capital, Morgan Creek, Bloccelerate, network0, Matrixport, HashKey, and several individual investors.

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Partnerships

Tenpo partners with Chubb

Chilean fintech company Tenpo, a subsidiary of financial services holding company Credicorp, has partnered with Chubb to introduce a new coverage.

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Thought Leadership

Developing ESG strategy is now a key focus for risk managers

More than half of risk managers are significantly involved in their organization’s ESG efforts, but 77 percent believe they should take an active or more active role in ESG strategy and initiatives, according to the 2022 ESG Global Risk Managers Survey from WTW.

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Thought Leadership

3 things insurers, agents wish the other knew about tech needs

Insurance carriers and independent agents work together but often don’t understand each other’s viewpoint. However, without their partnership neither would be able to be successful. This is especially true in the complex world of cybersecurity and identity management where both have a mutual goal of keeping their systems secure and their customers’ information private.

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AI

How insurers can win the race to AI maturity

Artificial intelligence has been around since the 1950s, but over the last several years the business potential of AI has expanded dramatically. We now live in a world where big data and powerful computational capabilities allow AI to flourish. Companies—including insurance carriers—are investing in establishing data lakes, optimizing for cloud-based operations and activating AI for targeted analytics.

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Thought Leadership

How bias persists in life insurance

Many Americans look to life insurance to protect their families from financial burden after death, but those protections can be vastly different depending on factors that include the color of the policy holder’s skin.

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Product Launch

Insurtech FloodFlash expands into US, led by Mark Hara

Parametric flood insurance company FloodFlash, the first insurance provider to pay catastrophic flood claims as fast as 4 hours after a flood, announced today the hiring of Mark Hara as CEO of North of America. After an extensive search, Hara joins to lead the company’s expansion into the U.S. insurance market, the biggest flood insurance market in the world.

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Thought Leadership

Role of AI in the insurance sector

It is not a secret that Artificial Intelligence (AI) is revolutionising every facet of our lives. Its ability to learn, make decisions, and self-correct is making it the fastest growing technology of our era.

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AI

The Looming AI Risks Insurtechs Must Prepare For

Artificial intelligence and machine learning are driving what McKinsey calls a “seismic, tech-driven shift” in the insurance industry. But even as insurtech companies find new ways to enable intelligent customer experiences, they must also become rigorous in applying what Gartner research calls “AI TRiSM” to achieve business success while avoiding AI’s pitfalls.

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Strategy

3 ways for insurers to prepare for the metaverse

The metaverse is a broad term that refers to a multitude of technologies—some of them including augmented (AR) and virtual reality (VR). The idea is that we can perform regular activities like shopping, meeting people, and more in a digital space that doesn’t exist physically.

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Technology

Will insurance digitalization introduce a new social platform?

Covid-19 has accelerated online shopping and customer convenience has become critical. But even before COVID, Wolt, Zoom, and current consumer habits, all the signs were there, way before the race for digitalization. In fact, shortly after the emergence of social media in 2003-2004, businesses realized its potential and started utilizing it for marketing and business purposes.

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Strategy

Automation accelerates in small commercial lines underwriting

Over the past few years, insurers reexamined their strategies amid new demands and increasingly digital customer interactions, with underwriting departments, in particular, experiencing waves of changes. Now, new research shows the results of insurers’ efforts in transforming their underwriting businesses, and the small commercial segment is entering a new phase of automation.

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Strategy

Adopt and adapt: the keys to tech-powered success for insurers

The pace of change has quickened over the last few years in the insurance industry. Driven by competition from Insurtechs and global tech giants such as Amazon; insurers, brokers and managing general agents (MGAs) have found themselves at the heart of a technology whirlwind – exploring how innovations like cloud core system architectures, Application Programming Interfaces (APIs), and deploying artificial intelligence and machine learning could help them get the most out of their data for the benefit of customers.

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Partnerships

VC Roundtable: What’s happening with insurtech M&A activity?

2020 and 2021 saw a great deal of M&A activity in the insurtech space – activity that has since cooled and remained that way as we near the end of 2022. The overall investment in insurtech generally boomed during 2020 and 2021, as the use of special purpose acquisition companies (SPACs) peaked which continued to cool off in 2022.

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