All News

We regularly curate the latest insights and reports provided by and in collaboration with our partners and stakeholders to create the largest platform for knowledge-sharing and development within the world’s insurance industry.

Strategy

The Right Channel Strategy will be the 2021 Insurance Game Changer

A strong omni-channel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance companies — allowing them to benefit from lower costs, decreased time to revenue and satisfied customers, says Werner Lindemann, Clickatell senior VP commercial of the Middle East and Southern Africa.

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Thought Leadership

The Future Of Insurance Is Connected!

Interoperability and Compatibility With insurance agencies resorting to the use of digital tools, insurers must maintain a common data environment and set protocols to achieve interoperability and compatibility across all systems.

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Funding

Thai Insurtech Firm AppMan Lands $4.6M In Series A Round

Thailand-based insurtech platform AppMan announced it has raised US$4.6 million in its series A funding round from Siam Alpha Equity’s SME Growing Together 1 fund, Krungsri Finnovate, Casmatt, KTBST, and Poems Ventures, the venture arm of PhillipCapital Group.

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AI

Insurance Europe Warns of AI Coverage Challenges

European insurance and reinsurance federation, Insurance Europe, has warned that changes to the existing liability framework for emerging technologies, such as artificial intelligence (AI), could result in challenging insurability issues.

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Consumer Behaviour

Balancing Act: Customers Demand Both a Digital and Personal Experience

Prior to the COVID-19 pandemic, independent insurance agents were uniquely placed within the market. Amid a surge of companies looking to disrupt the industry with a focus on technological innovation and end-to-end digital accessibility, independent agents catered to a demographic that valued a more personalized approach.

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Funding

Pawlicy Advisor raises $6.5 million in Series A

Pawlicy Advisor, the leading pet insurance marketplace, announced today it has raised a $6.5 million Series A funding round led by Rho Capital Partners and existing investor Defy Partners. The round also included significant investment from Slow Ventures. This brings the company’s total funds raised to $8 million to date.

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News

Kin Insurance Eclipses $10 Billion In Total Insured Property Value

Kin Insurance, the insurance technology company transforming home insurance through intuitive tech and affordable pricing, today announced it has surpassed $10 billion in total insured property value. Its substantial growth is a testament to the increased demand for easy, affordable coverage for homeowners.

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Partnerships

USAA to Expand Telematics Program in 2021

Following an increased interest in telematics and behavior-based insurance programs, USAA is announcing “an aggressive” rollout of its SafePilot app, with plans to make it available in the majority of states throughout 2021.

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Product Launch

Liberty General Insurance Rolls Out AI-based Automated Car Inspections

Liberty General Insurance has automated vehicle inspections for car insurance policy renewals and claim assessments using Inspektlabs’ AI based technology. This is expected to transform the car inspection process, which is currently dominated by manual inspections – a people intensive job leading to delays in the claims and policy issuance process.

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Acquisitions

Aviva Advances Talks to Sell Operations

British insurance giant Aviva is reportedly in advanced discussions regarding the sale of its Italian operations, as it continues to push ahead with around €6 billion (approx. AU$9.3 billion) of divestments.

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AI

Which Artificial Intelligence Applications will Flourish by 2030?

For decades, artificial intelligence has been depicted as a sinister force in science fiction. Think of HAL-9000, the main antagonist in Arthur C. Clarke’s Space Odyssey series. But while applications of AI and machine learning are indeed sophisticated and carry the potential to be dangerous, my own view is that over the course of this decade, the most frequent encounters people are going to have with these neural technologies will seem both ordinary and positive. But there is one important area of algorithmic use that will require real work.

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Thought Leadership

How to Empower the Agent as a Growth Seeker

To make the most of the growth seeker dimension, insurers should give agents the means to push their limits, gain more expertise and become a source of influence for other agents within a culture of sharing.

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Funding

DigitalOwl Raises $6.5 Million

Digital Owl, a provider of AI-powered medical claim analysis software, has emerged from stealth with $6.5 million. The company plans to use the funding, a seed round, to expand its workforce and further develop its technology platform.

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Technology

Big Tech in Healthcare: Amazon, Apple, Google & Microsoft

Healthcare organizations have to contend with the coronavirus pandemic and its lingering impacts, and shifting consumer demands for fast and convenient services. Healthcare players are being forced to move on their digital transformation efforts, and Alphabet, Amazon, Apple, and Microsoft are lending their tech-savviness to become partners for the job.

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Partnerships

Cigna Partners with The CareVoice

Cigna Hong Kong announced a new partnership with Asian health insurtech company The CareVoice . The partnership will see the launch of “blüüm woman”, a solution that provides “flexible medical protection and innovative digital health services” to help protect women in Hong Kong at every life stage.

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Thought Leadership

Is Open Insurance at a Turning Point?

On 28 January 2021, the European Insurance and Occupational Pensions Authority (EIOPA) launched a public consultation on data access and sharing in the insurance industry.

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Thought Leadership

The Digital Insurance Revolution Gathers Speed

Last year, Getsafe launched in the UK – marking the start of the company’s expansion into new markets. Despite the challenges presented by the global pandemic, Getsafe pushed on with its agenda, including gaining $30 million in new funding and beginning partnerships with leading price comparison websites. It’s time to look back on 2020.

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Product Launch

QBE Launches New Custom Property Product

The product includes a First Party Cyber coverage, which provides coverage for business interruption, data recovery and incident response service expenses, per network security event.

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Leadership Change

Canopius Lines Up Successor to Watson

With over 30 years’ experience in the London insurance industry, Robertson joins Canopius from AXA XL, where he most recently served as CEO of global specialty. There, he oversaw a multi-billion dollar portfolio of business written across a broad global network.

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Funding

SmartHop Raises a $12M Series A to Ease Trucking Logistics

SmartHop announced today that it raised $12 million in a Series A round, bringing the company’s total funding to date to $16.5 million. The round was led by Union Square Ventures, whose past investments include Stripe, Twitter, Coinbase, Etsy, MeetUp, SkillShare and Duolingo, among others.

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Strategy

Is it Time to Update Your Cyber Insurance Strategy?

If anything, 2020 was about preparing for – well, everything. This includes cyberthreats, which have risen sharply in the pandemic era. In 2021, rethinking your cyber insurance strategy should be a top priority for CISOs and executive leadership.

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Funding

Digital Insurance Company WeSure Files to Raise £22 Million on TASE

WeSure Global Tech, the parent company of digital insurance company WeSure, has published a prospectus for an Initial Public Offering (IPO) on the Tel Aviv Stock Exchange (TASE). The company plans selling a 20% stake for NIS 100 million (or £22 Million) at a company valuation of NIS 500 million(or £110 Million), after money.

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Thought Leadership

It’s Time to Embrace Modern Distribution Channels

The future of insurance distribution has been hotly debated in our industry for decades. Bold predictions several years ago prematurely declared the “death of the agency model” to be largely replaced by direct (and then digital direct) distribution.

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