Thought Leadership

There’s one more step to the underwriting journey—one that too many carriers neglect.   The forgotten finish What happens when the broker or customer accepts

Independent insurance agencies with a well-planned and implemented digital strategy stand a much greater chance of success in today’s tech-heavy, app-happy society. Things have been

Insurers who are prepared and who manage their IT investments with a business mindset of ecosystem integration will be prepared to convert these challenging days

Insurers have traditionally looked to develop new products and improve operational efficiency to remain competitive. While those remain important elements of any business model, the

Next generation’s buying power will be defined by the first generation that grew up in an entirely digitized society: Gen Z. Therefore, creating mobile apps

How does the insurance industry gear for recovery while still operating in the challenging context of COVID-19? Is it possible? This is not the first

Connected vehicles, and their shared language of data delivered through an exchange, are the future of telematics. Roadblocks exist for a reason. While often viewed

Around 2015-2016, at the beginning of the ‘insurtech movement’, several media outlets were occupied with predicting who will be the Uber of insurance. Also, around

Total InsurTech investment in the first three quarters of 2020 appears as robust as last year’s record levels. Despite the COVID-19 pandemic and its economic

The drumbeat for insurtechs to pursue a merger, acquisition or partnership is getting louder, with the number likely to substantially grow in the months ahead,

Every company today is different than it was six months ago. All risk profiles have likely changed. In a survey of frequent Out Front Ideas

Insurance companies can substantially improve the benefits they gain from cloud computing if they align their business needs with the products and services offered by

The insurance quoting process has changed shockingly little across the history of the profession. Back in the 1800s, carriers would deliver quotes via mail or

Those that solve for the dynamics of the many opportunities are likely to be the future industry leaders. The personal and commercial property claims process

The events of 2020, notably the ongoing COVID-19 pandemic, are set to fundamentally alter the way insurance will be viewed and as sentiment shifts, just

The latest crop of InsurTechs began appearing in force around 2015, with promises to disrupt the insurance industry and change the world. Industry veterans have

Accenture (NYSE: ACN) has entered into an agreement to acquire Paris-based OpusLine, one of the leading consulting companies that provides strategic advisory and transformational services

Perhaps it’s human nature to reinvent the wheel. We tend to see complexity instead of simplicity, creating or over-inflating challenges because solving tough problems is

Life insurers have been flirting with a new digital paradigm in underwriting, health protection and remote claims. Perhaps now is the time. This year continues

Insurers can allay their fears about investing in new technology by making compliance a priority, getting all stakeholders aligned around digital transformation, ensuring the technology

Online health care and medtech AI have risen in prominence in the country as the government seeks more equal access to health care   Indonesia’s

Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings. More than

Jessica Tan, Ping An’s Group Co-CEO has been ranked second on 2020 #Fortune’s list of the world’s most powerful woman in Business. Ping An is

P&C insurance policyholders’ use of digital channels in claims is up 18% over the past three years, according to J.D. Power’s U.S. Claims Digital Experience

Technology and customer experience will play an increasing role in how insurers and their insureds conduct business. Here’s what the industry needs to know to

The firms are working together to create new coverages and customer experiences for more engaged policyholder relationships. Kin Insurance, an insurance technology company dedicated to

The drumbeat for InsurTechs to pursue a merger, acquisition or partnership is getting louder, with the number likely to substantially grow in the months ahead,

The specter of humans losing their jobs to robots looms over any discussion of applying intelligent tech. But the choice carriers face right now isn’t

Health insurance startup Vitable Health announced that the company raised $1.6 million, led by the SoftBank Group Corp Opportunity Fund.   The investment also comes

Ecosystems might be the single greatest opportunity for insurers to differentiate themselves in a period of rapid digital transformation, but only 5 percent of insurers

A comprehensive cloud strategy enables insurers to reach not one but three key business objectives. It will accelerate growth, drive digital transformation, and also curb

Insurers need an operational model with adequate agility to follow market fluctuations. It’s time to outsource all non-core activities. The business strategy sets the direction

Fundamentally, paying claims is what insurers do; indeed, it constitutes the lion’s share of their outgoings. For P&C insurers, for instance, that typically amounts to

We now have a “digital wildfire” expanding rapidly every day, reshaping every aspect of our customers’ lives and businesses. While the industry had digital as

Peak Re Chief Executive Officer Franz Josef Hahn has underlined how the insurance industry must be an integrated part of working towards a better future.

The discussion is frequently dependent on product segments, but over time, value will be universal regardless of product complexity, albeit for different reasons. Artificial Intelligence

Getting business in the door is great—but it’s just the first step in the underwriting journey. Carriers today need to quickly convert intake into insight

Disruption taking place through isolated digital innovations are a thing of the past. Instead, a complete digital policyholder journey is becoming the expectation within insurance.

Carriers continue to plow ahead with investments in usage-based insurance. Metromile, a pay-per-mile carrier, has launched Ride Along, which allows prospective customers to test whether

Severity of claims seems to be growing for medical professional liability. Here are three things health care professionals need to be thinking about in order

Which technology should InsurTech investors move away from, and what should they embrace instead? These are typical questions investors in the space (and others) must

Protection products will increasingly have to be dynamic, meeting the needs of each individual as preferences and life circumstances change. When we say “it’s personal,”

“How do you get people to buy a product that they don’t want, but they truly need?” That’s the question written on the post-it note

Forward-thinking leaders are digitally transforming their current business, while also disrupting it by building their business model for the future. “We’ve seen two years’ worth

State-of-the-art technology, data formats and service partner providers are now at hand to allow them to help put reinsurers in the catbird seat. “Sitting in

A new report from insurance and reinsurance marketplace Lloyd’s of London has urged the industry to work more closely with city administrators to improve risk

Life insurance can move past the 250-year-old, risk-focused transaction and become a core component within a life, wealth and health ecosystem. When executives are looking

Insurance carriers that invest in open ecosystems and best-in-class components will experience improved customer satisfaction, lower costs, and leapfrog the competition. In 2020, the insurance