Thought Leadership

We regularly curate the latest insights and reports provided by and in collaboration with our partners and stakeholders to create the largest platform for knowledge-sharing and development within the world’s insurance industry.

5 technologies impacting insurance

Throughout 2022, the insurtech sector experienced a fundraising paradigm shift from “growth at all costs” to a greater operational focus on sustainability, responsible growth, and even more importantly, toward a clear path to profitability.

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Swiss Re’s multidimensional view of motor risk

Challenging times for the automotive industry. From lingering supply chain disruptions to global food shortages and the energy crisis, the economic landscape has been cumbersome, and companies worldwide have had to adapt to this complex new environment.

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S&P predicts reinsurers will continue price momentum into 2023

There is likely to be a hard market for short-tail lines — such as real estate and property catastrophes — in global geographies in 2023, after beginning the year with decades of high price increases during the January 2023 reinsurance renewals by S&P Global Ratings, according to a published report .

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What’s ahead for insurtech?

As we welcome the new year, it’s natural to reflect on the year that passed and look ahead to the challenges and opportunities that lie ahead, and more specifically how new technologies might impact the insurance industry. As always, we must separate the signal from the noise.

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A win for all: how automated insurance claims enhance the customer journey

Most people will have gone through the rigmarole of making an insurance claim. Already frustrated by the incident – a burglary, a damaged vehicle, a broken device – that led to them picking up the phone and calling their insurance provider, they then have to spend time detailing the incident, passing on their personal details and waiting, sometimes for a lengthy period, to see if the claim is successful.

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Earnix Names Robin Gilthorpe CEO

Earnix, a provider cloud-based intelligent real-time, dynamic pricing and rating solutions for insurers and banks, has announced it is appointing insurance and fintech industry veteran, Robin Gilthorpe, as its new Chief Executive Officer effective Feb. 1, 2023. Gilthorpe will be taking over the helm from Mr. Udi Ziv, who served as the company’s CEO during the past six years.

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Silicon Valley exec Joe Hurd joins Lloyd’s Council

Lloyd’s has announced the appointment of Joe Hurd (pictured above) as a nominated member of the Lloyd’s Council, effective May 10. Hurd will replace John Sununu, who will step down from the council in May to focus on his new role as non-executive chair for Lloyd’s Americas.

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Insurtech enters the ‘show me’ era

2023 marks the beginning of – to borrow a phrase from the state of Missouri – the “show me” era of insurtech. Venture investment is drying up – more than a quarter of insurtechs are likely to exit the market, Forrester predicts – and insurers are looking for innovations that will reach financially pinched customers.

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How to develop a brand strategy for insurtech, carrier success

Covid-19 exacerbated long-simmering issues in the insurance industry, in particular around the challenges for organizations to create a clear value proposition and meaningful differentiation to actually stand apart from the competition. A brand identity that delivers both employee and customer value as well as go-to-market performance has often proved elusive for many players in the sector.

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Why insurers should prepare for more electric vehicles

As automotive manufacturers increase efforts to unveil and promote new electric vehicle models, adoption has ramped up sharply. Electric vehicle sales have grown, accounting for roughly 4.6% of the new light-vehicle registrations in Q1 2022, which is up from 2.6% for the full year in 2021 and 1.5% for the full year in 2020. California currently leads the way, with electric vehicles accounting for nearly 15% of all light vehicle sales in the state in Q1 2022 and roughly 39% of electric vehicle sales nationwide.

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D&O buyers see more capacity, competitive terms, but risk factors loom: Allianz

Public and private D&O buyers are facing increased competition fueled by a reduced number of US securities class actions, a slowdown in M&A activity and an influx of new entrants into the market. However, the risk landscape is ripe for more frequent and severe D&O claims in 2023, according to a report published by Allianz Global Corporate & Specialty (AGCS).

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Key risk trends for directors and officers in 2023: potential recession, cyber and ESG concerns

Which are the main factors driving the possibility that a company and its board of directors may be sued by investors or other stakeholder groups in 2023? A poor financial performance or even insolvency amid economic uncertainty and the prospect of a global recession, a lack of robust cyber security and governance processes, or an inadequate or non-compliant response to environmental, social and governance (ESG) issues are among the key risk trends in the Directors and Officers (D&O) insurance space, according to Allianz Global Corporate & Specialty (AGCS). Despite a downward trend in new filings, US class action securities litigation remains a key concern, particularly around mergers, while cryptocurrency companies and exchanges are subject to increasing activity, the insurer’s annual D&O report also notes.

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How the rise of the Internet of Things is changing insurance

Collecting and sharing data via the Internet of Things has become so common that some aspects, such as GPS navigation, are taken completely for granted. With a wealth of data at their disposal, insurers are exploring the multiple ways they can take advantage of IoT to advance their business.

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Bridging the InsurTech Divide with Data in 2023

The magic word to bridge a widening gap between successful and underperforming InsurTechs in 2023 is ‘data,’ according to a group of InsurTech experts who spoke with Carrier Management about their predictions for the new year.

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3 things insurers, agents wish the other knew about tech needs

Insurance carriers and independent agents work together but often don’t understand each other’s viewpoint. However, without their partnership neither would be able to be successful. This is especially true in the complex world of cybersecurity and identity management where both have a mutual goal of keeping their systems secure and their customers’ information private.

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How insurers can win the race to AI maturity

Artificial intelligence has been around since the 1950s, but over the last several years the business potential of AI has expanded dramatically. We now live in a world where big data and powerful computational capabilities allow AI to flourish. Companies—including insurance carriers—are investing in establishing data lakes, optimizing for cloud-based operations and activating AI for targeted analytics.

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How bias persists in life insurance

Many Americans look to life insurance to protect their families from financial burden after death, but those protections can be vastly different depending on factors that include the color of the policy holder’s skin.

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Role of AI in the insurance sector

It is not a secret that Artificial Intelligence (AI) is revolutionising every facet of our lives. Its ability to learn, make decisions, and self-correct is making it the fastest growing technology of our era.

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The Looming AI Risks Insurtechs Must Prepare For

Artificial intelligence and machine learning are driving what McKinsey calls a “seismic, tech-driven shift” in the insurance industry. But even as insurtech companies find new ways to enable intelligent customer experiences, they must also become rigorous in applying what Gartner research calls “AI TRiSM” to achieve business success while avoiding AI’s pitfalls.

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3 ways for insurers to prepare for the metaverse

The metaverse is a broad term that refers to a multitude of technologies—some of them including augmented (AR) and virtual reality (VR). The idea is that we can perform regular activities like shopping, meeting people, and more in a digital space that doesn’t exist physically.

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