Peppercorn AI Partners with Aurum Solutions to Drive Scalability

Peppercorn AI Partners with Aurum Solutions to Drive Scalability
Peppercorn, the conversational AI platform designed for the insurance sector, has partnered with Aurum Solutions, specialists in next-generation reconciliation software, to streamline their reconciliation processes.

According to reports, Peppercorn has its sights set on rapid growth. Anticipating an upsurge in daily transactions as they expand, the company’s finance team is taking steps to prepare for the inevitable surge in workload.

Middle Category Image

Meanwhile, Aurum Solutions has more than two decades of experience in the space, and has partnered with a diverse array of companies across various industries, including banking, fintech, asset management, hospitality, and insurance, spanning more than 35 countries. 

Their expertise has benefited numerous household brands, both in the UK and globally, including notable names such as Stonegate Group, Octopus Investments, Ladbrokes, HTB, Admiral, and many others. By collaborating with Aurum Solutions, finance teams have seen marked improvements in data quality and operational efficiency.

Peppercorn’s use of AI technology is helping to reshape the car insurance landscape and the company actively promotes the use of AI to drive streamlined operational costs and is dedicated to ensuring that their internal workflows align seamlessly with their core values.

The new partnership will secure Peppercorn’s strategy to scale effectively and also gain a robust system that minimises errors, an essential feature for any forward-looking 

Since going live, Peppercorn has experienced:

  • Bespoke scripts for data enhancement so that monthly bulk payments of up to 3,000 transactions are automatically reconciled on an individual basis
  • A compact, simple and quick reconciliation process, despite them having grown from managing hundreds of policies to 15,000 insurtechs. 

Speaking about the new partnership, Jade Riggs, Finance Manager at Peppercorn said: “Nearly 20 years in the reconciliation industry as a company spoke volumes, and the individuals at Aurum were equally impressive during demos and consultancy calls.” As a business just starting out, creating new systems and working with providers for the first time, Aurum’s competency and capabilities were pivotal for Peppercorn – they needed assurance that their reconciliation partner could create a solution that matched their vision despite not possessing any legacy data at the time.”

Tiago Veiga, CEO Aurum Solutions also commented, saying: “Our partnership ensures Peppercorn can scale, reduce errors and operate in a way conducive to various systems. It was also non-negotiable because of Peppercorn’s ethos as a tech-first insurance company– whoever they worked with had to match their forward-thinking principles.”

Bottom Category Image

Share this article: