The path to improved claims experience and efficiency
In partnership with:
In this report, 10 claims insurance leaders come together to discuss how to innovate the claims experience for greater efficiency.
- How improving the claims process can drive better financial outcomes?
- What are the different ways to improve the claims experience?
- Where can automation help customer experience?
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About
The claims game is changing due to new technologies including: AI and natural language
processing, blockchain, and payment platforms. These technologies enable more personalised
customer claims journeys which are becoming tailored to individual expectations.
