The cutting-edge platform leverages digital engagement, data intelligence, core business processing solutions, and machine learning (ML) and generative AI (GenAI) capabilities to help insurers innovate their offerings and processes. This ensures they remain competitive in a dynamic market by making smart, data-driven business decisions and achieving hyper-automation of business processes.
The integration of AI across the platform was accelerated by Sapiens’ recent partnership with Microsoft, offering insurers advanced GenAI capabilities and unique solutions tailored to accelerate growth and efficiency. Sapiens Insurance Platform supports end-to-end insurance processes across all lines of business, bolstered by Sapiens’ global expertise and local presence.
Additionally, the platform’s pre-integrated, packaged business solutions ensure rapid deployment and implementation, allowing insurers to swiftly adapt to market changes and efficiently offer innovative products and services. This speed to market is crucial for insurers looking to stay ahead in a competitive landscape.
“Sapiens’ next generation enhanced platform empowers our customers to leverage AI across their business processes, enabling them to stay ahead, drive growth, and exceed customer expectations. By adopting the platform approach, streamlining our processes and leveraging shared foundations and technology engines, we deliver even greater value to our customers, more quickly than ever before,” said Roni Al-Dor, Sapiens President & CEO. “Sapiens integration with Microsoft Azure OpenAI accelerates the use of AI services across Sapiens Insurance Platform.”
“Today’s insurers are focused on how to grow their books of business efficiently while making optimal decisions on underwriting, claims and customer service,” said Karlyn Carnahan, head of Celent’s North American insurance practice. “They’re looking for platforms with modern technology to streamline their operations and improve their overall efficiency. They’re also focused on open APIs for easy integration to broad ecosystems, easy configuration tools to tailor functionality to their specific needs, and above all, access to data. Solutions that offer these kinds of modern capabilities are gaining the most momentum with insurers.”
Sapiens Insurance Platform offers insurers a robust ecosystem to streamline operations and enhance customer experiences. Sapiens selected Microsoft Azure as their cloud provider, recognizing its enterprise focus and suitability for the needs of large insurers.
“Our collaboration with Sapiens highlights Microsoft’s dedication to empowering the insurance industry with transformative AI solutions. This collaboration not only showcases the potential of Microsoft Azure and our AI technologies but also sets a new standard for innovation within the insurance industry,” added Patrice Amann, regional leader, financial services at Microsoft.
Source: PR Newswire
