The partnership will be Simplifai’s first US customer, marking a significant moment for the AI-automation provider. Through the partnership, Simplifai’s Claims Intake Solution will allow Stillwater to streamline the handling of its claims-related emails and attachments, reducing the need for manual data extraction and processing.
This will enable employees to focus on more critical, value-oriented tasks. The solutions are designed to fit seamlessly within existing systems, allowing end-to-end automation that can be tailored to meet the needs of specific industries.
The partnership is expected to significantly reduce Stillwater’s claims response time, especially during peak periods, allowing them to provide an optimal customer experience. The improvements will also lead to cost savings and support longer-term business growth.
John Dole, CISO of Stillwater Insurance Group, commented: “We are excited to use AI to help create a more efficient process. We chose Simplifai because of their professionalism and commitment to not compromise on security, compliance, and data privacy.”
Mark Davey, President and CEO of Stillwater Insurance Group, added, “Our goal is to be the most trusted insurance company in the industry. In order to gain that trust, we need to respond to claims with speed and accuracy. This solution allows us to be much more efficient at the onset of a claim so we can focus on what we do best – taking care of our customers when they need us the most.”
Bård Myrstad, CEO of Simplifai, concluded: “Our collaboration with Stillwater Insurance marks a significant milestone as we introduce our AI automation solutions to the world’s largest financial market. We are eager to demonstrate how our technology can transform the industry and deliver a strong competitive advantage to Stillwater Insurance.”
Both companies have expressed interest in potentially expanding their partnership to broaden automation capabilities.
