This innovative service aims to streamline the claims process by automating identification and submission, thereby bolstering filing rates among eligible employees and ensuring prompt receipt of entitled benefits.
The collaboration between Symetra and Nayya marks a significant advancement in claims management, leveraging automation and advanced data analysis to enhance efficiency and accuracy. With Nayya’s expertise in initial claim filing, coupled with Symetra’s robust processing and payment systems, the integration promises a seamless experience for employees throughout the claims journey.
By automating the identification and submission of claims, Nayya empowers eligible employees to access their benefits swiftly, while Symetra’s commitment to efficient processing and payment further enhances the overall experience. This integration represents a noteworthy step towards optimizing supplemental health claims management and underscores Symetra’s dedication to enhancing customer service through technological innovation.
Sina Chehrazi, Chief Executive Officer, Nayya, said: “We’re proud to be expanding our partnership with Symetra, a recognized leader in the insurance and benefits space, to create a more family-centric supplemental health insurance space. Symetra is taking an innovative, consumer-focused stance that not only fosters a more seamless user experience but drives efficiencies and helps set a new standard for supplemental claims utilization across the industry.”-.
Todd Dzen, vice president, Product Management & Voluntary Practice Lead, Benefits Division, also commented, saying: “Symetra is committed to helping employers offer their employees the tools and support they need to make the most of their group supplemental health benefits.”
He added: “The Nayya Claims platform allows us to deliver the kind of frictionless experience employees are looking for with an easy-to-use process that efficiently processes and pays claims.”
